The Adviser Training Program
The Adviser Training Program (OCN NI level 3 Certificate in Generalist Advice (QCF)
(ATP) is a 15-day course run over 15 weeks and is accredited to OCN; it contains some of the following modules: Interviewing skills, all the Disability Benefits, Income support, Pension Credit, Tax Credits, Consumer, Universal Credit and Immigration. The ATP is run 2/3 times per year please follow the links to book on to the next course.
citizens advice training booking form