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The Adviser Training Program

The Adviser Training Program (OCN NI level 3 Certificate in Generalist Advice (QCF)

(ATP) is a 15-day course run over 15 weeks and is accredited to OCN; it contains some of the following modules: Interviewing skills, all the Disability Benefits, Income support, Pension Credit, Tax Credits, Consumer, Universal Credit and Immigration. The ATP is run 2/3 times per year. Our next course runs from 4 Oct 2017 - 24 Jan 2018, book your place here. 

Downloads
  • citizens advice training booking form