Every Citizens Advice Office is a registered charity.
The demand for our services in Northern Ireland is increasing, and it is likely to continue to do so. Our clients face increasingly complex problems due to the effects of benefit changes, squeezing of household budgets and reductions in working hours on our clients during the current economic crisis. This is making our work more complex and more vital than ever.
Citizens Advice is a charity - that's why we desperately need your support. As an independent charity, Citizens Advice and each of the 29 frontline Citizens Advice offices and over 100 outlets in Northern Ireland rely on the support of members of the public - people like you.
Citizens Advice helps people in Northern Ireland solve problems.
We help people resolve their consumer, legal, money and other problems by providing free, independent and confidential advice, and by influencing policymakers.
Citizens Advice is the largest advice charity in Northern Ireland working against poverty. In the past year, our offices handled over 330,000 enquiries and dealt with 95,000 clients directly, generating £41.3 million income for our clients. In the same period, 320,000 people used our online self-help service accessing over 2.7 million information items relating to Northern Ireland law, practice and services.
The service is delivered through an unrivalled network of 29 frontline offices across Northern Ireland and from over 100 other outlets.