Training

Citizens Advice has been providing training in welfare benefits, consumer, housing and employment legislation for the past thirty years. This training is aimed at those who work in the field of advice - to provide participants with the knowledge, skills and attitudes necessary for the effective delivery of an advice service. In addition, Citizens Advice offers a comprehensive specialist training programme.

The creation of the Community Advice Trainer post means training can now be delivered throughout Northern Ireland to interested groups and individuals. In addition to the courses outlined, Citizens Advice can provide a tutored training course tailor-made to suit any organisation's needs.

 External customers for Citizens Advice training have included:

Democratic Unionist Party	Social Democratic and Labour Party
	Chartered Institute of Housing
Queens University, Institute of Professional and Legal Studies