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17 Dock Street, Strabane, Co Tyrone, BT828EE (Tel: 028 7138 2665)
Click here to get directions to our bureau office on Google Maps
'We are a registered charity which helps people resolve their debt, benefits, housing, legal, discrimination, employment, immigration, consumer and other problems.
Advice is available to everyone regardless of race, gender, sexuality, age, nationality, disability or religion'
What we do
• We interview clients to find out their problem(s)
• Provide clients with information about which relevant rights, responsibilities and options are applicable to them
• Make clients aware of consequences and limitations of these options
• Support and assist clients through the options they choose to pursue
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Open:
Mon- Fri
9.30am- 4pm
(Lunch
1pm- 2pm)
Info links:
Advice
Donate
Volunteer
N' hood Renewal
Meet the team |
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How we do this
• Access our regularly updated electronic information database for up to the minute information on clients queries and options
• Help clients to negotiate with companies or service providers such as creditors or to appeal against decisions, for example, social security benefit claims
• Write letters or phone companies and service providers on behalf of clients
• Help clients to prioritise their problems, for example, to sort out which debts are most important
• Help clients with form filling, for example, to claim social security benefits
• Represent clients at tribunals
• Refer clients to CAB specialist caseworkers for complex problems or to other agencies when appropriate
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