
(from left to right) Ronan Moyne, Adviser, L'Derry CAB, Scott Adair, Client, L'Derry CAB, Sue Ramsey, Chair, Employment and Learning Committee, Derek Alcorn, Chief Executive, Citizens Advice, Sir Reg Empey, Minister for Employment and Learning, Peter Bunting, Assistant General Secretary, Irish Congress of Trade Unions, Sid McDowell, President, Citizens Advice and John Devine, Chair, Citizens Advice.
A new report launched today by Citizens Advice, shows that clients are consistently being denied basic employment rights, such as holiday pay and leave, maternity and paternity rights, rest breaks and the National Minimum Wage.
The report, In the Dark, has found that many workers are unaware of their statutory employment rights and how to enforce them. As the onus is on the worker, not the employer, to claim their rights under the law, it is vital that these rights are publicly promoted. The lack of terms and conditions of employment, which should be provided within two months to an employee starting work, is one of the most frequent problems brought to local CAB offices.
Derek Alcorn, Chief Executive of Citizens Advice Northern Ireland, said,
“This report recommends a public information and education programme for workers and employers on employment rights, more support for employers to help them meet their legal obligations, and arrangements for compliance and enforcement similar to those which have been made for the Minimum Wage. What we are describing today is a significant problem across Northern Ireland.”
Speaking at the launch, Sir Reg Empey, Minister for Employment and Learning, said,
“I welcome today’s report. It provides a useful contribution to the debate around employment rights. Employees deserve clear information that will help them understand and benefit from their statutory entitlements. Employers have also been telling us loudly and clearly that more needs to be done to help them understand and implement their responsibilities. My Department is committed to working with organisations like Citizens Advice, as well as the trades union movement and employer bodies to address the knowledge gap highlighted by this study.”
Sue Ramsey, Chair, Employment and Learning Committee, said,
“Members of the Committee frequently hear from constituents about being denied basic employment rights. The Committee wants to reach out to the general public to help them get what they are entitled to from employers. We want to work with the Minister and his department to ensure that people know their rights at work and to ensure that employers actively publicise and support their workers’ entitlements under law. The Committee is particularly concerned about migrant workers and the lowest paid workers whose voices are often not heard.”
A CAB client had been working for her employer for 4 years and during 3 years of that time has only received 1 weeks holiday pay. She complained about this and was then disallowed holiday pay completely. This client has suffered numerous breaches of her employment rights – she received no itemised payslips, she has had no written statement of her terms and conditions of employment and she has not received her correct rest breaks or holiday pay. The CAB adviser provided the client with information about her employment rights and how to approach her employer about enforcing them.
A young hairdresser complained to the National Minimum Wage Helpline that her employer failed to pay the NMW. The Belfast city centre salon, though providing training, failed to pay the NMW even when their apprentices turned 19 years of age. The complaint was passed to the HMRC Compliance Unit who following a lengthy review identified 12 young workers who were underpaid. The workers received arrears of wages totalling £15,943.
Notes For Editors
- Citizens Advice is the largest advice charity in Northern Ireland working against poverty, meeting the information and advice needs of some 260,000 people per year. Fifty six per cent of queries relate to social security. Citizens Advice Northern Ireland has formal links to National Citizens Advice in England and Wales and close working relationships with Citizens Advice Scotland (CAS). Together the three associations constitute the largest advice network in Europe, with over 60 year’s experience of providing advice and information to the public.
- In the year 2007–2008 Citizens Advice dealt with 23,234 employment queries accounting for over 8% of all enquiries received by CABx in Northern Ireland. This is the third biggest level of enquiry after social security and consumer issues (which include debt). This figure includes calls to the National Minimum Wage (NMW) Helpline operated by Citizens Advice Northern Ireland.
- Citizens Advice is contracted by the Department for Business Enterprise and Regulatory Reform to operate the National Minimum Wage Helpline for Northern Ireland. The Helpline, 0845 6500 207, operates Monday to Friday 9am - 5pm and provides confidential and impartial advice to both workers and employers. Since 2001 the Helpline has assisted the HMRC Compliance team to identify over £2.7million of arrears for underpaid workers in Northern Ireland.
- Citizens Advice Northern Ireland has produced a series of employment rights fact sheets covering topics such as, contracts of employment, maternity, holidays, deductions from wages and sick pay. The fact sheets are available for download from the Publications area of the website.
- Copies of In the Dark are available on request from Citizens Advice Regional Office for £10 (plus £2 postage per copy). Contact the Information and Policy Unit on 028 9023 1120 or e-mail info@citizensadvice.co.uk