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03-Nov-2011
More and more people accessing the internet for services such as information and advice.
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27-Oct-2011
In late 2009 Citizens Advice Northern Ireland launched its own Facebook page.
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25-Oct-2011
Citizens Advice recently attended the UUP Party Conference, held at the Armagh City Hotel on Saturday 22nd October 2011.
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25-Oct-2011
Finance Minister Sammy Wilson recently announced that the NI Assembly will be providing an extra £40 million of funding to the Co-Ownership Housing Scheme over the next 4 years.
Co-Ownership is a...
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20-Oct-2011
Citizens Advice Northern Ireland's Annual General Meeting took place on Thursday 20th October 2011 at the Hilton Hotel, Templepatrick.
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18-Oct-2011
The government has joined forces with energy suppliers, Citizens Advice, Consumer Focus, Age UK and Which? to offer tips and advice on how to save money on your gas and electricity bill.
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07-Oct-2011
The government has today unveiled new plans to assist families on low incomes.
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07-Oct-2011
Ballyhackamore Credit Union has just announced a new initiative designed to help people deal with the predicted upcoming winter cold snap.
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01-Sep-2011
School has started again and most parents have already had to pay out for school uniforms. However, it is still possible to get help to pay for the cost during the school year, even if you have alread ...
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25-Aug-2011
With GCSE results due out today, many families across Northern Ireland will be considering their options for the coming academic year.
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28-Jul-2011
Statistics released this week by the UK Government found more than 40 per cent of those claiming incapacity benefit were judged to be fit for work.
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06-Jul-2011
A report by the Northern Ireland Centre for Ethnic Minorities (NICEM) has commented on the prevalence of racist bullying in schools. Racism and all forms of bullying can be very detrimental to the men ...
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24-Jun-2011
If you've been getting tax credits, you should have received an annual review pack from HM Revenue and Customs (HMRC). HMRC call this a renewals pack.
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01-Jun-2011
During a time of continued economic uncertainty and cuts to public services, the value placed on volunteering is higher than ever. During National Volunteers Week (1-7 June 2011) CAB is calling on peo ...
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24-May-2011
Are you affected by the Latest Volcanic Ash disruption?
There is a level of travel disruption today caused by the recent volcanic eruption in Iceland with some airports within the UK,...
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03-May-2011
Louise Kyne of Citizens Advice "Fast Cabs 2" at the end of the fisrt leg
Citizens Advice were represented by two teams in yesrday's Belfast City Marathon run in the heat and sunshine of the May Bank...
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20-Apr-2011
Today Citizens Advice launched its Election Manifesto in the run up to next month's Assembly elections.
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05-Apr-2011
Citizens Advice and the Equality Commission have developed a partnership which provides accredited training in equality and discrimination to a network of qualified advisors.
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30-Mar-2011
A report from the Consumer Credit Counselling Service (CCCS) has identified Northern Ireland as one of the UK's personal debt hotspots.
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24-Mar-2011
Citizens Advice has reviewed the announcements made by the Chancellor George Osborne in his budget statement yesterday.
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24-Mar-2011
Following a request from Margaret Ritchie’s office training and advocacy staff within Citizens Advice developed a one day advocacy training course for SDLP members.
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18-Mar-2011
Red Nose Day is today! Staff in Citizens Advice Regional Office wore red noses for Comic Relief today.
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14-Mar-2011
Citizens Advice welcomes the announcement by the Minister for Social Development Alex Attwood today that there will be £127 million over the next four years to help those struggling to heat their home ...
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11-Mar-2011
Minister for Social Development, Alex Attwood visited Causeway CAB last week just as the bureau learned that they have received almost £10,000 of a funding boost from Coleraine Borough Council.
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08-Mar-2011
Today is International Women's Day (IWD).
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01-Mar-2011
In an article featured in the Belfast Telegraph on Monday 28th February it was revealed that homeowners in Northern Ireland have seen mortgage debt increase by ten times over the past five years.
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28-Feb-2011
The government has begun a national roll-out to convert claims for people who are getting some sickness and disability benefits to Employment and Support Allowance (ESA).
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23-Feb-2011
The Northern Ireland Audit Office today issued a report to the Assembly on the Uptake of Benefits by Pensioners.
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17-Feb-2011
The Welfare reform bill was published today following the white paper Universal Credit: Welfare that works.
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16-Feb-2011
Figures released this week show that the average house price in Northern Ireland fell by 7.7% last year.
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16-Feb-2011
Citizens Advice welcomes the passing of the Caravans Bill at the Northern Ireland Assembly this week.
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16-Feb-2011
Following a meeting of Larne Borough Council held on Monday 7th February councilors voted unanimously to increase funding to Larne CAB by more than 30%. This vote ratified a new three year Service...
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10-Feb-2011
Citizens Advice today met with members of the Social Development Committee at an informal reception in the Long Gallery at Stormont.
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08-Feb-2011
Statistics from the Citizens Advice delivered and DETI-funded Dealing with Debt service have shown a dramatic increase in the amount of mortgage debt handled by CAB money advisers in the last...
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08-Feb-2011
Speaking at the launch of the Debt Handbook are: Derek Alcorn, Citizens Advice, Paul Thompson, Ulster Bank, Alayne Kinver, Citizens Advice and David McNarry, MLA, Deputy Chairperson of Finance and...
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02-Feb-2011
The Department of Enterprise, Trade and Investment’s Trading Standards Service is calling for people to bin their scam mail to show the scammers that they have not been tricked as part of a nationwide ...
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26-Jan-2011
The Office of Fair Trading (OFT) is to investigate the market for heating oil and other "off-grid" forms of energy.
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24-Jan-2011
Citizens Advice attended the Alliance Party Conference in the Dunadry Hotel on Saturday 22nd January.
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20-Jan-2011
Unemployment figures in Northern Ireland have been rising for the last number of months and figures released yesterday show that December is no exception.
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13-Jan-2011
The Minister for Social Development, Alex Attwood has published a discussion paper about easing the current restrictions on Sunday opening for large shops.
The existing law on Sunday opening means...
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13-Jan-2011
Yesterday the Department for Social Development (DSD) published a position paper on the Draft Budget which sets out the proposed Departmental allocations for four years beginning April 2011.
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04-Jan-2011
The level of disruption to water supplies is now at a much reduced level to that experienced over the last week since temperatures rose and thaw conditions resulted in considerable numbers of burst...
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29-Dec-2010
NI Water has advised customers that in order to allow water supplies to be restored fully to properties across Northern Ireland, supplies will be switched off for a period of time and then restored.
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29-Dec-2010
Some 40,000 customers across Northern Ireland continue to experience real difficulties with water supplies following the thaw and the resulting high numbers of burst water pipes.
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22-Dec-2010
In an answer to an Assembly Question the Minister for Social Development, Alex Attwood has said that he expects a new boiler replacement scheme to be in place for Spring 2011.
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22-Dec-2010
A TUC survey has shown that almost a quarter of a million people across the UK will be spending their second or even third Christmas on the dole this year.
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21-Dec-2010
Councils across Northern Ireland are responding positively to a call from Ards Borough Council to write to the Minister for Social Development, Alex Attwood to highlight the financial challenges and p ...
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21-Dec-2010
In this season of Christmas parties there are some dos and don’ts for those attending their “Christmas Do” (that's if you're lucky enough to be able to get to it with the snow!).
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26-Dec-2010
At this time of year many people want to know what they can do with their unwanted Christmas gifts! Can you take the gift back to the shop where it was bought and get your money back?
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16-Dec-2010
Representatives from the Department for Social Development (DSD) visited East Belfast CAB to see first hand the work of Citizens Advice on behalf of its clients, to meet staff and volunteers and to di ...
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08-Dec-2010
Snowy and icy conditions have been a feature of our weather for the last few days and this has led to problems for many workers trying to get to work.
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06-Dec-2010
Citizens Advice Belfast held their Annual General Meeting today in the Long Gallery at Stormont.
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06-Dec-2010
Alayne Kinver, Citizens Advice with Tom Elliott, Leader of the UUP
Citizens Advice attended the UUP Conference, held last Saturday (4th December) at the Ramada Hotel, Shaws Bridge.
Michael...
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06-Dec-2010
Now that Christmas shopping is in full swing Citizens Advice has issued some simple guidelines to help people avoid getting into debt at Christmas:
• make a list of who you need to buy presents for...
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06-Dec-2010
The Department of Work and Pensions (DWP) today announced a series of proposals to reform Disability Living Allowance (DLA).
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02-Dec-2010
The CAB Social Security Advocacy run by Citizens Advice provides training for those who represent clients at Social Security Appeal Tribunals. The course provides training on advocacy skills and look ...
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30-Nov-2010
The cold weather has triggered the first Cold Weather Payment for this Winter.
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30-Nov-2010
On Saturday (27th November) Beat the Recession took to the airwaves!
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29-Nov-2010
People often get confused about the difference between Cold Weather Payments and Winter Fuel Payments both paid by the Social Security Agency (SSA).
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29-Nov-2010
Citizens Advice today attended the launch of Travellers Focus Week 2010 in St. Georges's Market, Belfast.
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29-Nov-2010
Derek Alcorn, Citizens Advice with First Minister Peter Robinson and Louise Kyne, Citizens Advice at the DUP Conference
Citizens Advice attended the DUP Conference, held last Saturday (27th...
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24-Nov-2010
A report from the University of Ulster has shown that the average house price in Northern Ireland has fallen below £150,000 for the first time in five years. The average house price has been put at £ ...
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23-Nov-2010
Advice 4 Health is a scheme in the Northern Trust Area which is a partnership between local Citizens Advice Bureaux and the Northern Health and Social Care Trust.
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23-Nov-2010
The DWP commissioned an independent review of the medical assessment which is carried out when a person claims Employment and Support Allowance.
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23-Nov-2010
Citizens Advice welcomes the Minister for Social Development, Alex Attwood's opposition to 10% cuts in housing benefit for people who are on Jobseeker's Allowance for more than a year.
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22-Nov-2010
Friday's launch of the Big Lottery funded Beat the Recession project proved to be a very successful series of events across Northern Ireland.
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19-Nov-2010
The ‘Beat the Recession’ project, which will launch today throughout Northern Ireland, is a debt advice initiative set up to help those most affected by the recession.
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18-Nov-2010
The latest official Government figures show that the number of unemployed people in Northern Ireland is still on the rise. The number of people claiming unemployment benefit has risen to 58,600, an i ...
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11-Nov-2010
Further plans to overhaul the benefit system aim to provide greater incentives for work and also create further sanctions.
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09-Nov-2010
There have been a number of reports in the media this week about proposals to be introduced by the Government in a White Paper on Welfare Reform in relation to the unemployed.
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09-Nov-2010
November is Race Equality Month. The main focus of the month is to raise awareness around race equality and to encourage employers and others to develop strategies to achieve equality of opportunity ...
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04-Nov-2010
Citizens Advice attended the Law Fair at Queens University, Belfast to talk to law students about the possibility of volunteering with the charity.
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03-Nov-2010
This week is Northern Ireland Anti-Homophobia Week. The week runs from the 1st to 7th of November and provides a good opportunity to look at the law in relation to discrimination in employment on...
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02-Nov-2010
Gas consumers will soon for the first time have the choice of two companies within Greater Belfast and Larne.
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27-Oct-2010
The leading think tank, the Institute for Fiscal Studies (IFS) said that poorer families with children will be the biggest losers in their analysis of the Government's Spending Review.
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20-Oct-2010
The announcements made today by the Chancellor in the Spending Review and the earlier measures introduced in his Emergency Budget in June of this year will have significant consequences for many CAB c ...
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19-Oct-2010
Ahead of the Spending Review announcements tomorrow Citizens Advice in Northern Ireland is calling on the coalition Government to ensure that the needs of the most vulnerable are protected in any spen ...
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14-Oct-2010
Citizens Advice held its AGM today (14th October) at the Waterfront Hall, Belfast with the Minister for Justice, David Ford as guest speaker at the event.
The Minister said: "Citizens Advice offers...
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14-Oct-2010
At our AGM today in the Waterfront Hall in Belfast we announced that in the last year our network of CAB offices across Northern Ireland helped over 92, 000 people with over 321, 000 issues including...
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11-Oct-2010
The first Beat the Recession Roadshow took place on Saturday 9th October in the Strand Road Tesco Store in L'Derry.
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08-Oct-2010
The ‘Beat the Recession’ is a Big Lottery funded project which aims to extend debt and money advice services to help communities most in need in Northern Ireland cope with the effects of the recession ...
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07-Oct-2010
On Monday 4th October DSD Minister Alex Attwood MLA, made the decision to pay “extra statutory payments” to people who were precluded from getting help with their housing costs on the basis that they ...
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04-Oct-2010
In the most significant reform of the welfare system in many years the new Coalition Government has unveiled its plans for the introduction of a new Universal Credit.
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04-Oct-2010
Chancellor George Osborne has announced that families who earn the higher rate of tax will no longer get Child Benefit from 2013.
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30-Sep-2010
A review of the debt management sector by the Office of Fair Trading (OFT) shows that more than 100 debt management companies face losing their licence for failing to comply with its Debt Management g ...
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29-Sep-2010
The First and Deputy First Ministers met with the Chancellor George Osborne yesterday to discuss the impending budget cuts for Northern Ireland.
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27-Sep-2010
From 1 October 2010 the National Minimum Wage (NMW) is to increase again.
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27-Sep-2010
Staff from Citizens Advice Regional Office held a coffee morning today in aid of Macmillan Cancer Support.
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24-Sep-2010
Minister of Finance Sammy Wilson, MLA attended the Annual General Meeting of Newtownabbey CAB today.
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17-Sep-2010
Social Development Minister Alex Attwood officially opened the new Central Belfast Citizens Advice Bureau in Howard Street, Belfast.
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16-Sep-2010
Today the Citizens Advice ‘Dealing with Debt’ project launched its latest annual report at the Ramada Encore Hotel, Belfast.
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10-Sep-2010
Chancellor George Osborne plans to cut the annual welfare bill by a further £4billion targeting people out of work. Mr Osborne said that welfare spending was "completely out of control" and he wanted ...
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07-Sep-2010
Have you paid the wrong amount of tax? - In Northern Ireland You may get a Tax Calculation (form P800) from HM Revenue and Customs (HMRC) telling you that you've paid too much or too little tax for th ...
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03-Sep-2010
Citizens Advice welcomes the pledge given yesterday by Social Development Minister Alex Attwood on addressing the circumstances in Northern Ireland in relation to welfare reform.
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02-Sep-2010
The Centre for Social Justice (CSJ), a leading think-tank, issued a report today entitled “Breakthrough Northern Ireland” which paints a grim picture of social breakdown in Northern Ireland.
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19-Aug-2010
The Coalition Government is considering cuts to Child Benefit and the Winter Fuel Payment.
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13-Aug-2010
The Northern Ireland Courts and Tribunals Service have issued a press release today detailing statistics for writs and originating summons’s issued in respect of mortgages in the Chancery division.
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12-Aug-2010
This week David Cameron announced plans to crack down on benefit fraud in an attempt to cut down on the £5.2billion a year of social security and tax credits overpayments. This is to include the use...
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29-Jul-2010
Debt is a fact of life for many people but for some struggling with the pressure of debt can become a major mental health issue and cause them to become overwhelmed with their debt situation.
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19-Jul-2010
British tour operator Goldtrail went into administration on Friday 16th July. Goldtrail provided flights and package holidays to Turkey from Belfast and ceased trading at 4.00 on Friday. While schedul ...
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15-Jul-2010
Fermanagh CAB received a visit from Michelle Gildernew MP to see first hand the vital work of the bureau against poverty and social exclusion.
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15-Jul-2010
From next week working parents in Northern Ireland will benefit from extended rights to request flexible working.
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14-Jul-2010
The Chairman of the Financial Services Authority (FSA) has announced plans to go ahead with banning self-certification mortgages.
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14-Jul-2010
A report launched this week by Citizens Advice highlights concerns that people going through bankruptcy are too often being banned from opening even a basic, no credit, bank account.
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06-Jul-2010
School’s out for summer! But many parents are already beginning to worry about buying school uniforms for their children and feeling the burden of the financial costs associated with children returnin ...
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05-Jul-2010
The migration of Incapacity Benefit claimants to ESA will take place in Northern Ireland between April 2011 and March 2014.
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01-Jul-2010
The cost of using a mobile to use the internet (data roaming) while abroad has been capped.
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29-Jun-2010
Citizens Advice said today that a benefit take up contract with the Social Security Agency (SSA) delivered over the last 12 months had helped vulnerable people to identify and claim £6.1million in ben ...
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28-Jun-2010
Citizens Advice has just published some new fact sheets on benefits issues on its website.
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24-Jun-2010
Queries about disability benefits including DLA count for a substantial workload in CAB offices across Northern Ireland. In 2009/10 the organisation dealt with in excess of 50,000 queries in relation ...
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22-Jun-2010
The new Conservative – Liberal Democrat Government announced their emergency budget today under the banner of being tough but fair. Citizens Advice is concerned about the impact this budget will...
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17-Jun-2010
The DSD Committee today visited the Macmillan/CAB Welfare Rights Project based at the Belfast City Hospital.
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17-Jun-2010
The number of unemployed people in Northern Ireland rose again in May. The number of jobless benefits has now gone up by 15.4% in the past year.
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15-Jun-2010
Citizens Advice was delighted to host the Carnegie Project Steering Group today in Belfast. The Steering Group were meeting to develop a toolkit to address race discrimination for CABx across the UK. ...
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15-Jun-2010
There are over 185,000 carers in Northern Ireland. New research has suggested that 80% of carers in Northern Ireland do not have a life outside their caring role.
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10-Jun-2010
Citizens Advice has come under considerable demand for debt advice. In light of this demand the organisation has developed an intensive two week training programme to develop skills in Money Advice. ...
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08-Jun-2010
Citizens Advice today launched a series of 'Dealing with Debt' self help fact sheets at the Ulster Museum.
The DETI funded 'Dealing with Debt' service has helped over 2, 500 clients with over...
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08-Jun-2010
Derek Alcorn talks to BBC Radio Ulster
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07-Jun-2010
NI Local Government Association (NILGA) president John Matthews has announced local councils will cover the cost of reforms under the Review of Public Administration (RPA), should there be a sound...
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07-Jun-2010
Citizens Advice today welcomed Justice Minister David Ford’s announcement of a review of public legal services.
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07-Jun-2010
The background to the current debt crisis began in the mid-1980s when the Governmentderegulatedthe finance industry, easing restrictions on lending and the availability of credit.
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07-Jun-2010
Banbridge CAB has today relocated to new premises at 77 Bridge Street in the town.
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03-Jun-2010
During Volunteers' Week 2010 Citizens Advice is treating its volunteers.
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01-Jun-2010
To coincide with Volunteers’ Week, Citizens Advice is launching its new Volunteers’ Handbook.
Citizens Advice relies heavily on the contribution of volunteers to ensure we deliver a high quality...
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27-May-2010
Iain Duncan Smith, the new Secretary of State for Work and Pensions has today set out his overall vision on Welfare Reform. In his speech on Welfare for the 21st Century he said “I want this Departme ...
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26-May-2010
Employment and Support Allowance (ESA), which was introduced in October 2008 and intended to replace Incapacity Benefit has been labelled "unfit for purpose" by Citizens Advice Scotland.
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25-May-2010
Dublin-based energy firm Airtricity has announced today that it will be selling electricity to households in Northern Ireland from next month.
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24-May-2010
The Government has announced that it will make some of the required £6 million worth of saving by axing the Child Trust Fund. (CTF).
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20-May-2010
A round table event was held at the Long Gallery, Stormont yesterday (Wednesday 19th May 2010).
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17-May-2010
Money Active is a new money management developed by Citizens Advice and funded by Nationwide Building Society.
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14-May-2010
Representatives from Citizens Advice were recently invited to give evidence to the Social Development Committee at Stormont as part of their consideration of the Welfare Reform Bill.
Among other...
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11-May-2010
The Institute of Money Advisers (IMA) has recognised the success of the CAB Benefits and Money Advice Partnership with the Royal British Legion and the Royal Air Force Benevolent Fund by awarding it ...
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06-May-2010
Borderwise is a cross-border initiative between Citizens Advice in Northern Ireland and the Citizens Information Board. It aims to meet the advice and information needs of those living in the border c ...
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04-May-2010
Fermanagh CAB is being inundated with requests for appointments to obtain information/advice regarding redundancies at QuinnInsurance, and their rights in regard this.
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30-Apr-2010
A National Stalking Helpline was launched yesterday (Thursday 29th April 2010) which will offer personal safety advice, and guidance on how to collect evidence and as well as dealing with malicious em ...
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28-Apr-2010
More than 4,000 council workers in Birmingham have won the right to be paid the same as their male colleagues in a case which could lead to payouts worth about £200m.
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26-Apr-2010
Citizens Advice and Women of the World organised an Information and Outreach Day for Ethnic Minority and Migrant Workers at the Clinton Centre in Enniskillen at the weekend.
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22-Apr-2010
A woman whose case under the Disability Discrimination Act was the subject of a landmark House of Lords ruling, has agreed a settlement with her former employer, SCA Packaging Limited, for a sum of £1 ...
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21-Apr-2010
Around 850 customers of Northern Ireland Electricity (NIE) will be receiving compensation payments resulting from the extended period they spent without electricity over the Easter holidays.
A...
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21-Apr-2010
There is ongoing travel disruption caused by the volcanic ash from Iceland. It is still not clear when this will end.
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20-Apr-2010
From 12 April 2010, payments of child maintenance are fully disregarded as income for the purposes of calculating a person's entitlement to receive income support, income-based jobseeker’s allowance a ...
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20-Apr-2010
Figures published in a recent survey carried out by PricewaterhouseCoopers (PwC), have estimated that the recession has now cost Northern Ireland around 33, 000 jobs.
The majority of these losses...
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13-Apr-2010
The Royal Institution of Chartered Surveyors (RICS) has reported that the number of people who currently have their property on the market has reached its highest since May 2007.
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01-Apr-2010
From 1st April 2010 people in Northern Ireland no longer have to pay for their medical prescriptions.
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31-Mar-2010
On 1st April 2010 the Appeal Service (NI), the body responsible for the administration of Social Security and Child Support appeals in NI, will transfer to the Northern Ireland Court Service under a s ...
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25-Mar-2010
From Citizens Advice Northern Ireland's point of view last week's budget announcement by the Chancellor has some positives for our clients; however we are concerned that the budget does not go far...
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16-Mar-2010
From 6th April 2010 sick notes will be replaced by the new Statement of Fitness for Work, or “Fit Note”.
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15-Mar-2010
The Prime Minister has announced today (Monday 15th March 2010) that stricter measures are to be imposed on Credit Card companies to ensure they do not take advantage of struggling customers.
The...
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11-Mar-2010
The Utility Regulator for Northern Ireland is carrying out a survey to find out about the experiences of people who have either been in debt to an electricity or gas company, or who at the moment are ...
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11-Mar-2010
The Financial Capability Partnership NI in association with Fermanagh District Council held a week long programme of events across Fermanagh to help people take control of their money and make it...
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10-Mar-2010
Following a recent motion brought by the DUP, the Minister for Social Development, Margaret Ritchie has indicated that she is unlikely to implement a Boiler Scrappage Scheme under the same terms to th ...
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05-Mar-2010
Fermanagh CAB Launches of the new service, to provide advice and support in Northern Ireland to current and ex- serving members of the Armed Forces and their families was launched yesterday 04 03 2010 ...
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04-Mar-2010
A new method of payment, which allows pensioners who own and occupy their own homes to defer payment of their rates bills has been introduced.
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02-Mar-2010
There will be another round of Cold Weather Payments in some parts of Northern Ireland due to sub zero temperatures during the past few weeks.
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02-Mar-2010
Changes to the State Pension from 6 April 2010 mean more people will qualify for it.
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02-Mar-2010
Recent research conducted in Northern Ireland by Randox Laboratories in Antrim has found that more than one third of companies here have sacked or disciplined employees for using drugs.
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25-Feb-2010
From 1st April 2010 the Gas Safe Register will replace CORGI gas registration in Northern Ireland.
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22-Feb-2010
There is no one piece of legislation which specifically defines and outlaws bullying at work and therefore it is not possible to bring a direct complaint to an industrial tribunal about bullying.
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15-Feb-2010
Following today's announcement about the striking of the district rate by Northern Ireland Councils, Citizens Advice is urging people to find out if they qualify for help with their rates bills.
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12-Feb-2010
A new service to provide advice and support in Northern Ireland to current and ex- serving members of the Armed Forces and their families was launched today at Belmont Tower, Belfast.
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12-Feb-2010
The Northern Ireland Court Service today published statistics for writs and originating summonses issued in respect of mortgages in the Chancery Division of the Northern Ireland High Court.
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10-Feb-2010
CAB Training on Social Security Benefits and Social Security Advocacy being provided to DUP Members at Stormont
Following a request from Sammy Wilson's office training and advocacy staff within...
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08-Feb-2010
Louisa McKee, Training Officer, Citizens Advice with Derek Alcorn, Chief Executive, Citizens Advice at the Voyager Leadership Award Ceremony in Derry
The Voyager Leadership Awards are the first ever...
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08-Feb-2010
Citizens Advice attended the SDLP Party Conference in Newcastle as part of its commitment to meet with local politicians and Assembly Members from across the political spectrum on the issues of concer ...
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03-Feb-2010
Some 91% of cancer households suffer loss of income and/or increased costs as a direct result of cancer.
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01-Feb-2010
In 2009 Citizens Advice saw a 42% increase to 3,333 enquiries in relation to redundancy compared with the previous year. In general redundancy enquiries now account for 19% of all employment enquirie ...
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27-Jan-2010
Fermanagh CAB was featured in last night's (Tuesday 26th January 2010) BBC Newsline program for its role in assisting one of its clients through the Bankruptcy process.
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26-Jan-2010
In the four years from 2004 to 2008 the number of children living in "severe poverty" rose by almost 260,000 according to Save the Children.
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22-Jan-2010
Following on from the success of our recently launced Facebook page it is now possible to follow Citizens Advice Northern Ireland via Twitter.
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21-Jan-2010
The latest official government figures show that the number of unemployed people in Northern Ireland is still on the rise.
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21-Jan-2010
The Northern Ireland Public Service Alliance (NIPSA) has condemned a pay freeze for council workers this year.
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20-Jan-2010
Citizens Advice and Nationwide Building society have joined forces on a three year partnership, Money Active, which will train volunteers to carry out financial education work in their local communiti ...
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08-Jan-2010
At Citizens Advice we believe it is vitally important that you know your consumer rights.
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08-Jan-2010
If employees cannot get into work because snow has disrupted travel or because schools are closed do they still have the right to be paid for that day?
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06-Jan-2010
The new Boiler Scrappage Scheme, which was first announced on 9th December in the Pre-Budget report has been launched in England.
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05-Jan-2010
The Department for Social Development announced today that it will make the second Cold Weather payment of this winter.
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05-Jan-2010
For many of us January can be a difficult month. After the all excitement in the run up to Christmas it is often not until the New Year begins that we take stock of our festive spending.
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11-Dec-2009
In the run up to festive season more and more people are turning to the internet as a practical, less time consuming method of doing their Christmas Shopping.
It can be a less stressful and more...
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09-Dec-2009
Future funding for Citizens Advice was debated last Wednesday (2nd December) during a private members debate at Westminster.
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02-Dec-2009
Debt is a fact of life for many people these days but following some simple guidelines can help in the run up to Christmas:
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02-Dec-2009
A decision to treat vulnerable men and women with severe mental health problems in one hospital ward has left some families deeply worried.
Plans to merge two wards at Knockbracken Healthcare Park...
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02-Dec-2009
Building work of Social Housing which had been taking place at a number of different sites in Greater Belfast has been halted.
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27-Nov-2009
There has been a huge increase in the numbers of people claiming Job Seekers Allowance (JSA) in Northern Ireland. Figures revealed today show that in the period between May 2008 and May 2009 there...
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27-Nov-2009
The Minister for Social Development, Margaret Ritchie, has urged people to check their entitlement to the Winter Fuel Payment.
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25-Nov-2009
The Office of National Statistics has today revealed figures showing that 36,700 people died during last cold spell. More than 90% of this total were pensioners.
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25-Nov-2009
The Supreme court has overturned earlier court rulings that were to allow the Office of Fair Trading to investigate the fairness of charges for unauthorised overdrafts.
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24-Nov-2009
The Act applies to England, Wales and Scotland, but not to Northern Ireland, where local legislation will be produced in due course.
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20-Nov-2009
A recent change in the regulations means that child benefit will be disregarded in calculating entitlement to housing benefit.
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19-Nov-2009
The Department for Social Development had today (19th November 2009) launched a new online benefit calculator. This calculator will allow people to check if they might be entitled to receive some...
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18-Nov-2009
Finance Minister Sammy Wilson has said that hospitals in Northern Ireland could perform more efficiently.
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17-Nov-2009
House prices in Northern Ireland have risen by more than 2% in the last quarter leading to suggestions that the property downturn in the province may have run its course.
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12-Nov-2009
Despite recent indications that the worst of the recession may be behind us there is still huge demand from the oublic for assistance wth their debt worries and problems.
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11-Nov-2009
The Prime Minister has been warned over his plans for the future of childcare vouchers.
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07-Jan-2010
Citizens Advice Northern Ireland recently launched its own Facebook page.
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10-Nov-2009
In the period between October 2006 and the end of September 2009 almost 17,000 parking tickets have been issued to vehicles illegally parked in spaces which are reserved for those in posession of a va ...
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09-Nov-2009
The capital limit for pension credit has increased from £6,000 to £10,000.
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06-Nov-2009
Just hours before a new wave of postal strikes were due to begin they have been dramatically called off.
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06-Nov-2009
The Northern Ireland co-ownership housing scheme is to get £48m in new funding.
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04-Nov-2009
The Lending Standards Board (LSB) has launched a new code to monitor the actions of lenders.
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04-Nov-2009
On 23 October 2009 the National Audit Office (NAO) published a new report – HM Revenue & Customs: Dealing with the tax obligations of older people.
According to the report by March 2009 some 1.5m...
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28-Oct-2009
The Health Minister, Michael McGimspey has announced that he will not now have to close 150 Hospital beds in Belfast.
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27-Oct-2009
Help Needed With Fuel Costs For Cancer Patients
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27-Oct-2009
Government to Shake Up Credit Card Terms
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26-Oct-2009
Restrained spending for NI Christmas Shoppers
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26-Oct-2009
A follow-up three day National Postal strike will begin on Thursday 29th October unless Royal Mail and the Communication Workers Union can reach agreement.
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21-Oct-2009
Following a court hearing on Tuesday 20th October, Citizens Advice is now awaiting the judge's decision on discovery of documents.
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16-Oct-2009
The PSNI announced today that it will deploy 60 Civilian Detention Officers (CDOs) across Northern Ireland
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16-Oct-2009
A community restorative justice scheme in Newry and South Armagh has been told it can apply for Government approval.
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06-Oct-2009
A "big, bold" welfare shake-up was at the heart of the Tory conference held recently in Manchester with David Cameron citing it as the means to "getting Britain working".
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06-Oct-2009
Following an Assembly question posed by SDLP MLA John Dallat, the Department of Regional Development revealed that, within the past five years it has paid out more than £3.5m in compensation
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02-Oct-2009
NIE Energy announced yesterday that, from 3rd November 2009 the minimum top-up at Paypoint and Payzone will increase from £2 to £5.
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01-Oct-2009
Sir Reg Empey, Northern Ireland's Minister for Employment and Learning today (1st October) announced funding for 1,000 jobs within the voluntary and community sector in Northern Ireland.
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01-Oct-2009
Chris Birt and Willie McKee from BSS, AGM sponsors
Macmillan Project Team
Kelly Collins, Justin McCullagh and Siobhan Gough-Duffin from the Young People and Money...
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01-Oct-2009
New legislation comes into force today (1 October 09) to ensure that thousands of workers get a fair deal on tips and wages.
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30-Sep-2009
From 1st October 2009 using tips to make staff pay up to minimum wage levels is no longer allowed.
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30-Sep-2009
The Northern Ireland Assembly has today published MLA Office Cost Allowances and expenses for the year 2008-09 and the first quarter of 2009-10.
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30-Sep-2009
Those charged with any offence may now be served with a restraining order, even if they are not convicted of the offence, under new rules introduced on 30th September 2009.
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25-Sep-2009
Citizens Advice held its Annual General Meeting at the Waterfront Hall in Belfast on the 24th September 2009.
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23-Sep-2009
Lord Mayor, Naomi Long will today launch a city-wide warden scheme to help combat anti-social behaviour in Belfast.
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22-Sep-2009
Radical proposals to cut 150 beds at Belfast's main hospitals and freeze recruitment are to be discussed this week.
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25-Sep-2009
The government is launching a consultation about the future of debt management companies, which are currently largely unregulated.
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16-Sep-2009
The Centre for Social Justice, a think tank set up by Iain Duncan Smith, has published Proposals to allow low-paid people to keep benefits for longer and also to streamline the system.
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16-Sep-2009
The number of people unemployed in Northern Ireland has risen again, with a further 1,600 people joining the dole queue last month.
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15-Sep-2009
The price of electricity is to fall for the second time this year, NIE announced on the 15th September.
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10-Sep-2009
Employment Minister, Sir Reg Empey, today launched information packs which provide practical help to employers and individuals affected by the current economic downturn.
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10-Sep-2009
Aer Lingus is cutting its Belfast service by taking one plane out of action and axing its routes to Barcelona, Milan, Paris, Rome and Faro.
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10-Sep-2009
Phoenix gas announced today that the price of household gas for its customers in Northern Ireland will drop by 19% on 1st October 2009.
This will translate into a saving of £104 per year on the...
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04-Sep-2009
Citizens Advice is 70 years old. Britain declared war on Germany on 3 September 1939 and the very next day the first Citizens Advice Bureau opened its doors.
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04-Sep-2009
After recent flooding in parts of Belfast and County Down, Environment Minister, Edwin Poots has reminded those affected that they may be eligible to receive financial support to assist with...
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18-Aug-2009
Finance Minister Sammy Wilson launched a range of new information leaflets at Newtownabbey CAB this week promoting financial assistance with rates bills for vulnerable groups
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14-Aug-2009
The availability of self-help packs and other materials for download is fast becoming an increasingly important element of advice and information provision for Citizen Advice in Northern Ireland. As...
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13-Aug-2009
Unemployment has again risen in Northern Ireland with the last 12 months having seen an increase of 90% in those people who are now out of work. July alone saw another 1, 500 lost jobs with the...
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07-Aug-2009
Citizens Advice said today that it has won a further tender from the Social Security Agency (SSA) for benefit take up through to March 2010. The benefit initiative will cover Pension Credit,...
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07-Aug-2009
The bureau had been very highly rated for quality.
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30-Jun-2009
CAB’s benefit take up contract with the Social Security Agency (SSA) delivered over the last 12 months has helped vulnerable people to indentify and claim £5.7m in benefits.
During a visit to...
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22-Jun-2009
The Macmillan CAB Welfare Benefits Advice Service based at Belfast City Hospital has made it through to the semi-finals in a search to find the UK’s favourite Lottery-funded projects.
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12-Jun-2009
Citizens Advice is seeking to co-opt 3 voluntary members to its Trustee Board to help govern the charity.
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03-Jun-2009
Volunteers' Week is a national celebration of volunteers and volunteering which takes place from 1-7 June of each year. Volunteers' Week plays a huge part in raising the profile of the millions of vol ...
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13-May-2009
The Government has confirmed that from 1st October 2009 the National Minimum Wage rates will increase.
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09-Apr-2009
Minister for Enterprise, Trade and Investment Arlene Foster unveiled a new Ulster Bank initiative to support consumers at an event held in the Enniskillen branch of Ulster Bank.
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09-Apr-2009
Minister for Agriculture and Rural Development, Michelle Gildernew met recently with staff of Fermanagh CAB to discuss the charity’s work in the rural community.
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02-Apr-2009
On Thursday 19th February 2009 L’Derry CAB formally opened its new extended central offices in the city.
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02-Mar-2009
Citizens Advice “Dealing with Debt” Service funded by DETI
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02-Mar-2009
Citizens Advice has been invited to attend the Treasury Select Committee Inquiry into the Banking Crisis to be held at Stormont on Monday 2nd March 2009.
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19-Feb-2009
Following an invition from the Committee for Social Development, Citizens Advice Northern Ireland attended Stormont on the 12th February
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19-Feb-2009
Problems in relation to Pension Credit are now a leading social policy issue according to Citizens Advice.
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15-Jan-2009
Derek Alcorn, Chief Executive Officer
Contracting in the Voluntary Sector
The following article is taken from the November/ December 2008 issue of the Public Service Review.
Citizens...
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15-Jan-2009
Launch of independent report on debt advice at Stormont
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10-Dec-2008
Silver Award winner for Community Relations in the 2008 CIPR Pride Awards for Northern Ireland.
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02-Dec-2008
A new report by Citizens Advice shows that clients are consistently being denied basic employment rights
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20-Nov-2008
The so called “credit crunch” is having an effect on employment with more people being laid off or put on short-time working and this is the focus for this article.
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24-Oct-2008
The number of people needing to access the Dealing with Debt money advice service at Citizens Advice has increased by nearly 40% in the 12 months to September 2008.
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16-Oct-2008
Margaret Ritchie MLA, the Minister for Social Development, put vulnerable people at the heart of what she spoke about when delivering the keynote speech at the Citizens Advice AGM, held at the Waterfr ...
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08-Oct-2008
Management Commitee application information
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01-Oct-2008
Citizens Advice has welcomed the Government’s latest increase in the National Minimum Wage which takes effect on 1st October 2008. The increase will boost the rates for those aged 22 years old and...
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29-Sep-2008
Age Awareness Week will be launched on Monday 29 September in the Long Gallery, Stormont, Belfast. Research on rights and older people commissioned by the Changing Ageing Partnership (CAP) will be...
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16-Sep-2008
Some of the most vulnerable people will face cuts to the amount of backdating available when they apply for certain benefits. The Government is pressing ahead with short-sighted plans to cut backdati ...
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09-Sep-2008
Citizens Advice calls on the Assembly to pass legislation allowing government departments to share data
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29-Aug-2008
Young People who have particpated in the Citizens Advice Money Wise Project have received certificates in recognition of their achivements.
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18-Aug-2008
Emergency Payment Scheme
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07-Aug-2008
A seminar on Friday 8th August 2008 will consider how the experience of the advice and information project Borderwise can inform the future development and delivery of cross border information in the ...
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23-Jul-2008
The Welfare Green Paper launched on Monday 21st July by the Government sets out a range of options which will make major changes to the benefits system in a bid to get people off benefits and into...
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08-Jul-2008
Citizens Advice has been awarded a contract by the Social Security Agency to increase the uptake of Social Security Benefits in Northern Ireland
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18-Jun-2008
The Financial Services Authority (FSA), in partnership with Citizens Advice, launched a free financial training initiative on the 17th June at the Baby Grand in Belfast
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11-Jun-2008
The Institute for Fiscal Studies has reported that poverty and inequality have increased for the second successive year during 2006 -2007.
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03-Jun-2008
Citizens Advice welcomes the Social Development Minister Margaret Ritchie’s proposals to help people with mortgage and secured loan arrears.
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23-May-2008
Some of the most vulnerable people could end up facing cuts to backdating benefits if the government presses ahead with short-sighted plans to cut housing benefit and pension credit entitlement, Citiz ...
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16-May-2008
Kerry Dalton, Chief Executive of the New Zealand Association of Citizens Advice Bureaux has been visiting Citizens Advice Northern Ireland on a fact finding trip. "I specifically wanted to come to Ci ...
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15-May-2008
The post office regulator Postcomm has proposed that the Royal Mail be part privatized in order to safeguard the future provision of quality mail services within the UK.
Nigel Stapleton, Postcomm's...
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15-May-2008
The right to ask for flexible working is to be extended to parents with children aged up to 16. The announcement was made by Business Secretary John Hutton who said the move would give a "Big Boost" t ...
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15-May-2008
The right to ask for flexible working is to be extended to parents with children aged up to 16.
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13-May-2008
Deputy First Minister Martin McGuinness spoke today at the public launch in Derry of a new web based cross border information portal.
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13-May-2008
Deputy First Minister Martin McGuinness spoke today at the public launch in Derry of a new web based cross border information portal. Borderpeople. info seeks to provide an online resource for the...
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13-May-2008
Assembly should seek local powers on the Post office – Citizens Advice
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08-May-2008
L’Derry CAB has successfully secured £20,000 for mother of twins.
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07-May-2008
It is the first recipient of the award which recognises the work carried out by volunteers in Lisburn.
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01-May-2008
Citizens Advice provided compelling evidence on the increasing difficulty in accessing an NHS dentist in Northern Ireland and called for the phased abolition of prescription charges.
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02-Apr-2008
Young people in Northern Ireland are to benefit from new locally produced personal finance teaching resources launched yesterday (1st April) by Citizens Advice and the Northern Bank.
‘Money Talks’...
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18-Mar-2008
Citizens Advice has announced the award of an £1.2m contract by DETI to provide face-to-face money advice in Northern Ireland. The contract, which will run to March 2011, was awarded by public...
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14-Mar-2008
Environment Minister Arlene Foster has announced the key decisions on thefuture shape of local government flowing from the review of the localgovernment aspects of the Review of Public Administration...
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21-Feb-2008
Trading Standards have warned consumers to be on their guard, as details were released of pensioners who became chronic scam victims. The warning comes during Scams Awareness Month, as Trading...
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21-Feb-2008
Northern Ireland has double the rate of persistent child poverty than the rest of the UK, a charity has said.