Who We Are

Citizens Advice helps people resolve their debt, benefits, housing, legal, discrimination, employment, immigration, consumer and other problems and is available to everyone regardless of race, gender, sexuality, age, nationality, disability or religion.

Citizens Advice is linked to Citizens Advice England and Wales and Citizens Advice Scotland thus making it the largest advice-giving network in the United Kingdom with over 60 years experience.
Citizens Advice also works in partnership with the Citizens Information Board (formerly Comhairle) in the Republic of Ireland to provide cross-border advice and information and with them has developed the basis for an all-island advice service.

Each Citizens Advice Bureau is a registered charity reliant on trained advisers (both paid and volunteer) and funded by money from local councils, the National Lottery, charitable trusts, companies, individuals and others to provide and maintain a vital service to local communities.

CAB Aims

To ensure that individuals do not suffer through:

• lack of knowledge of their rights and responsibilities;
• lack of knowledge of the services available to them;
• an inability to express their needs effectively;
• to exercise a responsible influence on the development of social services both locally and nationally.

CAB Values

The CAB Service:

• is committed to a socially just, tolerant and pluralist society;
• is opposed to all forms of discrimination;
• is an equal opportunities employer and welcomes the participation of ethnic and religious minorities at all levels of the organisation.