Volunteer
The work of the Citizens Advice Bureaux would not be possible without
volunteers.
There are many ways to get involved. You could train to be an advisor, help streamline the office administration systems, use your IT skills, language skills or knowledge of local communities, or sit on the management committee and help with fundraising, publicity or our social policy work.
Voluntary work for the CAB gives good experience for paid employment. You get 100% support, full training and your expenses paid. We are committed to equal opportunities for our workers and clients, and welcome volunteers regardless of race, gender, sexuality or disabilities.
What Can I Get From CAB?
- Flexibility about when you work within the constraints of the rota.
- Out of pocket expenses (rates vary between Bureaux).
- Support in the form of supervision and staff meetings.
- Accredited Adviser Training.
- Accredited Tribunal Training.
- Personal Development.
What Does CAB Expect From A Volunteer?
- Commitment: a minimum of 6hrs per week (but more in some bureaux). This should take into account your other commitments (family, job, courses etc).
- Understanding, and an ability to cope with difficult situations.
- Able to work within the aims, principles and policies of Citizens Advice.
- Able to establish respect and trusting relationships with clients.
- Good communication skills.
- Good literacy and numeracy skills.